Terms of Purchase
Welcome to Hudabeautyusmalls ("we", "us", or "our"). These Terms of Purchase govern your purchase of makeup, skincare, fragrance, and beauty tools from our website (hudabeautyusmalls.com). By placing an order on our website, you acknowledge that you have read, understood, and agreed to be bound by these terms, as well as our other policies (including but not limited to our Refund Policy, Privacy Policy, and Customer Service Policy).
1. Order Placement and Confirmation
When you place an order on our website, you are making a binding offer to purchase the selected products. We reserve the right to accept or reject your order for any reason, including but not limited to: product unavailability, errors in product pricing or description, or suspected fraudulent activity.
Upon receiving your order, we will send you an email acknowledgment confirming that we have received your order (this is not an order confirmation). We will send a separate order confirmation email once your order has been processed and accepted, which will include your order number, details of the products purchased, total amount paid, and shipping information. The contract between you and us will be formed when we send the order confirmation email.
2. Pricing and Payment
All product prices displayed on our website are in United States Dollars (USD), which is the sole currency accepted for purchases on our website.
We accept major credit cards (Visa, Mastercard, American Express), debit cards, and other secure payment methods as indicated during checkout. By providing your payment information, you confirm that the payment method is valid and that you are authorized to use it for the purchase.
We will charge your payment method at the time of order placement. If the payment is declined, your order will not be processed. You are responsible for any additional fees or charges incurred due to failed or incorrect payment transactions.
3. Shipping and Delivery
Processing Time: We aim to process and ship all orders within 1-3 business days of receiving the order confirmation. Processing time does not include weekends or public holidays.
Delivery Time: The estimated delivery time for all orders is 6-12 business days from the date of shipment. This delivery timeframe applies to all destinations globally.
Free Shipping: We offer free shipping worldwide on all orders, with no minimum purchase requirement. No additional shipping fees will be charged at checkout.
Shipping Updates: Once your order is shipped, we will send you a shipping confirmation email containing a tracking number (if available) to help you monitor the delivery status of your order. You are responsible for providing accurate and complete shipping information. We are not liable for delays or non-delivery caused by incorrect or incomplete shipping information provided by you.
4. Returns and Refunds
Return Period: You may return eligible products for a refund within 60 days of receiving the order. For details on eligible and non-eligible items (e.g., hygiene-sensitive products), please refer to our Refund Policy.
Refund Processing Time: Once we receive and inspect the returned product and confirm it meets the return eligibility criteria, we will process the refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. The time it takes for the refund to appear in your account depends on your payment provider’s processing cycle.
For complete details on the return and refund process, please review our full Refund Policy.
5. Product Availability and Specifications
We strive to ensure that product information (including descriptions, images, and specifications) displayed on our website is accurate and up-to-date. However, we do not warrant that product information is error-free, complete, or current. In the event of a discrepancy between the website information and the actual product, the actual product shall prevail.
Products are subject to availability. If a product you ordered is out of stock after order confirmation, we will notify you via email and offer you the option of a full refund or substitution with a similar product (subject to your consent).
6. Your Responsibilities
You agree to: (a) provide accurate, complete, and current information when placing an order; (b) update your account information promptly if there are any changes; (c) keep your account password secure and not share it with third parties; (d) notify us immediately if you suspect unauthorized use of your account.
7. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of our products, including but not limited to loss of profits, loss of data, or inconvenience. Our total liability to you for any direct damages shall not exceed the total amount paid by you for the relevant product.
We shall not be liable for delays or failures in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, riots, wars, government regulations, or disruptions in logistics or payment services.
8. Modifications to These Terms
We may update these Terms of Purchase from time to time. When we make changes, we will revise the "Last Updated" date at the bottom of this page and post the updated terms on our website. Your continued use of our website or placement of orders after the updated terms are posted constitutes your acceptance of the changes.
9. Governing Law and Disputes
These Terms of Purchase shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.
Any disputes arising out of or in connection with these terms or your purchase shall first be resolved through good-faith negotiation with our customer service team. If the dispute cannot be resolved through negotiation, either party may submit the dispute to the courts of the State of California for resolution.
10. Contact Us
If you have any questions, concerns, or requests regarding these Terms of Purchase, please contact our customer service team at:
